This award recognises the valuable contribution that an outstanding Business Manager can make to the sales performance and the overall customer proposition within a dealership. Open to new and used car Business Managers, the nominees should provide evidence of a structured and balanced approach to the F&I performance they are responsible for. This isn't just an award for the most profitable performance - it can also reward the best year on year improvement, or for the best turnaround performance from a poorly performing site. The winner will undoubtedly demonstrate how F&I can be used to not just assist in the sale of a vehicle, but also to add real value to the overall customer experience.
Rebecca Mitchell, SG Petch Hyundai (Middlesbrough)
Zed Salah, Direct Cars Car Supermarket